ORDERING

Make an order
To purchase our products, please browse through our products and add the desired product and quantity to your shopping cart or go to Webshop (Homepage) > Quick Purchase. Payment will be via credit card.

If you are residing in Singapore, you may place your order in the following ways:
- Through our web shop (payment by credit card);
- Call us at 6745 1550; or
- Email us with your name, contact number, order details (e.g. 2 tubes of TGC High Strength 75g), and your delivery address. For orders made via phone or email, cash payment must be made upon delivery.

Delivery within Singapore is free with a minimum purchase of S$50.
Delivery to Malaysia is free with a minimum purchase of S$100.



Make a large quantity order
For orders above S$300, please call us at 6745 1550 or email us with your name, contact number, order details (e.g. 10 tubes of TGC High Strength 75g), billing and shipping address and your preferred payment method (Cash / Credit card / Telegraphic Transfer / Bank Draft).



Cancel an order
To cancel an order that you have made on our web shop, please reply to the email (which was sent to you when you made your order). Alternatively, please click here to email us your cancellation request. The refund will be made via WorldPay.

To cancel an order that you made over the phone or via email, please call us at 6745 1550 or click here to email us your cancellation request.



Make changes to an order
If you wish to change your order, please call us at 6745 1550 or email with your request within 24 hours of placing an order or click here to send us your request.



Find out if order is successful
Your online order is successful if you have received an email from Lynk Biotechnologies Pte Ltd [esales@lynkbiotech.com] confirming your order details as well as an email from RBS WorldPay (the payment portal) confirming that your payment has been made. If you are having trouble making your online order, please call us at 6745 1550 or email us your enquiry.



Delivery time
For local (Singapore) orders, approximately 3 working days will be required for order fulfillment.

For overseas (non-Singapore) orders, delivery time will depend on the delivery option that you select. Please click here to find out the transit time required for your country.



Methods of payment
For online orders, payment is by credit card only. Our authorized secure payment partner, Worldpay, accepts Visa, Visa Delta and Mastercard.

For phone or email orders (valid for Singapore only), payment is strictly by cash on delivery.



Freight Charges
For information on freight charges, please refer to Webshop (Homepage) > Delivery Information.

Delivery within Singapore is free with a minimum purchase of S$50.
Delivery to Malaysia is free with a minimum purchase of S$100.


GENERAL POLICY

Exchange Policy
All goods sold are non exchangeable or refundable. For overseas customers, if you suspect your shipment has been tampered with, please click here to submit an electronic form and we will be in touch with you shortly.


CONTACT US

Address
Lynk Biotechnologies Pte Ltd
48 Lorong 21 Geylang
#03-01 Greatland Building
Singapore 388464

Contact numbers
General line : +65 6745 1550
General Fax : +65 6745 5475

Email Us
Envelope  For general enquiries & feedback or business enquiries, please click here.
Envelope  VIP Club

For enquiries pertaining to ANDRO Cream for Men
Rocky hotline : +65 6745 9066
Envelope  Rocky@androformen.com

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